How to Become Kaiser Advice Nurse

Kaiser advice nurse

Kaiser advice nurse: Nurse Practitioners are one of several types of advanced practice nurses who are important partners in the healthcare industry.

They blend their clinical expertise in diagnostics and treatment with an emphasis on disease prevention and health management.

Often a Nurse Practitioner works alongside a general, family.

Or specialized practice physician to set up and analyze health screenings, diagnose illnesses, and prescribe medications.

The Nurse Practitioner also grants doctor referrals and arranges for preventative health.

As well as manages follow-up appointments.

Becoming a Kaiser Advice Nurse requires education and licensing as a Registered Nurse, graduate education, and certification.

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Kaiser advice nurse:
Kaiser advice nurse

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Kaiser advice nurse

This position is responsible for providing telephone advice.

And education utilizing guidelines approved by the medical staff and for communication of advice given via an automated system.

The Telephone Advice Nurse is an experienced registered nurse.

Who utilizes the nursing process to evaluate patient needs over the telephone, adhering to organizational policies, procedures, and guidelines.

Kaiser advice nurse

Get a high school diploma.

Admission into a school of nursing requires a high school diploma or, alternately, passing the General Education Development (GED) test.
If you want to be a nurse, pay attention to courses like biology, physiology, and chemistry throughout high school.

This knowledge will be very important in gaining qualification as a Registered Nurse (RN) and then a Nurse Practitioner (NP).

  • The foundation of nursing is science. If you don’t like science but find yourself interested in nursing throughout high school, speak with your school counselor about arranging a day or two to shadow a nurse.

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    Kaiser advice nurse

Get graduate education in nursing.

Most Nurse Practitioners have obtained a Masters Degree of Science in Nursing (MSN).

Master’s programs are often designed around the needs of a working professional and frequently offer night and weekend classes.

An MSN may take between two and seven years to complete.

Depending upon if the applicant is pursuing the degree full-time or part-time.

Make sure to choose a graduate program that has been accredited.

By either the Commission on Collegiate Nursing Education (CCNE) or the National League for Nursing Accrediting Commission (NLNAC).

Get certified to work as a nurse practitioner.

After earning an MSN, take the certification examination administered by the American Nurses Credentialing Center (ANCC) or the American Academy of Nurse Practitioners (AANP).

  • Specialties that require certification in addition to licensing include pediatrics, family health, mental health, acute care, diabetes management, and school nursing.
  • Once certified, Nurse Practitioners can also choose to take a specialty examination that certifies they have additional knowledge and ability to practice.
  • These specialty certifications include pain management, rehabilitation, cardiac rehabilitation, college health nursing, forensic nursing, diabetes management, nurse executive, pediatrics, and school nursing.

Kaiser advice nurse

Understand the nursing profession in general.

According to the American Nurses Association.
Nursing today is designed for the protection, promotion, and optimization of health and the prevention of illness and injury.
Nurses are advocates in the care of individuals, families, and communities.
The standardized education of today’s nurses, in contrast to the past.
Reflects the high expectations communities.

And physicians have on the men and women who fill these roles.

Determine if Kaiser Advice Nurse interest you.

The foundation of all nursing practice is based in human anatomy and physiology.

The chief mission of the nursing field is to protect, promote and optimize health.

Key responsibilities for nurses include:

  • Performing physical examinations and taking medical and family histories.
  • Providing counseling and education about health promotion and injury protection.
  • Administering medication and providing wound care.
  • Coordinating care and collaborating with other professionals including doctors, therapists, and dietitians.
  • Directing and supervising care and providing education to patients and family, which enable patients to be discharged sooner.

Consider the specific job of as a Kaiser Advice Nurse 

Advice Process:

  • Receives, triages, and responds to telephone calls from members requiring medical and nursing advice.
  • By assessing the patient’s problem utilizing approved guidelines.
  • Directing access to care to include emergent care.
  • Urgent care, routine, and same-day appointments.
  • Follow-up and self home care based on outcomes of the nursing assessment.

    Kaiser advice nurse

  • And documenting all calls according to established standards.
  • Communicates to physician, HCT or modules, member calls requiring physician involvement, intervention.
  • Or follow-up by the physician, HCT, or modules.
  • Provides instruction and education on health maintenance.
  • And disease prevention utilizing appropriate guidelines.
  • Responds to emergencies according to Call Center and organizational policies and procedures.

    Kaiser advice nurse

  • Documents call regarding lab results in accordance with established workflow.
  • Instructs the patient or caller to call back if interventions discussed are not helpful.
  • Or if additional signs and/or symptoms develop.
  • Ensures caller understands and accepts advice/recommendations given.

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Other Responsibilities:

  1. Contributes to the development of guidelines, procedures, patient education, and training as assigned.
  2. Participates in a peer review I quality improvement and committee functions as assigned.
  3. Understands interprets and acts on a variety of statistical measurements of individual and call center performance.
  4. Self-directs own work based on analysis of statistics of self-performance.

    Kaiser advice nurse

  5. Is proactive in identifying ways Kaiser Permanente can improve customer service.
  6. Works in collaboration with other Kaiser Permanente departments.
  7. Recommends changes to the information systems to improve quality and speed of response to customers and ease-of-use for call center personnel.
  8. Demonstrates progressive proficiency with the utilization of available computer technology.
  9. Manages member interactions utilizing appropriate technologies and communications methods:, CarePoint, Etc.
  10. Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente’s Code of Conduct).

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    Kaiser advice nurse

  11. By maintaining the privacy and confidentiality of information.
  12. Protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance.
  13. And adhering to applicable federal, state, and local laws and regulations.
  14. Accreditation and licenser requirements (if applicable), and Kaiser Permanente’s policies and procedures.
  15. Your access to protected health information (PHI) will be limited to the minimum necessary required to effectively perform your job.
  16. May perform other duties as assigned.

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Kaiser advice nurse

Know the skills and qualities required 

It’s important to determine whether your personality.

And abilities can accommodate the various responsibilities.

And tasks that come with being a Kaiser Advice Nurse.

Key qualities include:

  • Critical thinking: Kaiser Advice Nurse must be able to assess changes in the health status of their patients from a variety of sources (what the patient says, diagnostic tests, clinical examinations, etc.) and make quick and evidence-based recommendations.
  • Interpersonal and communication skills: Being a Kaiser Advice Nurse requires working with people every day—doctors, other nurses, technicians, patients, caregivers, and others.
  • To communicate information and do their jobs effectively and clearly, nurses need strong interpersonal skills, patience, and the ability to break down complex information into something that is accessible for ordinary people (i.e., non-specialists).
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    Kaiser advice nurse

  • Compassion: Caring and empathy are valuable when taking care of individuals who are sick or injured. Remember that patients may be scared or in pain and need to be comforted, reassured, and motivated to fight through their illnesses.
  • Detail-oriented and organized: Kaiser Advice Nurse often works with multiple patients and healthcare professionals at a time.
  • And so they need to be able to keep track of what has been done and what needs to be done. In addition, attention to detail is key; one small mistake can have a big impact on a patient’s condition and life.
  • Effective coping with stress: Kaiser Advice Nurse should be able to cope with stress in effective and healthy ways because they often work in urgent, emergency, and/or other sensitive situations and face continual workplace pressures and stressors.

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Kaiser advice nurse


This position is responsible for providing telephone advice and education utilizing guidelines approved by the medical staff.

And for communication of advice given via an automated system.

The Telephone Advice Nurse is an experienced registered nurse who utilizes the nursing process to evaluate patient needs over the telephone.

Adhering to organizational policies, procedures, and guidelines.

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