How do you Start a Fraud Investigation?: Fraud Investigators are responsible for evaluating the circumstances of a case of suspected fraud and make recommendations about future measures.

They may work for different institutions including law enforcement agencies, insurance companies, professional organizations, banks, etc.

These professionals investigate cases of fraud involving the use of stolen or lost credit cards and team up with postal officials to see offenses occurred through mail service.

They interview witnesses, complainants, and employers and research transactions and records to present investigation results and testify in court.

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Banking Fraud Investigator: http://theconversation.com

How do you Start a Fraud Investigation?

Fraud Investigators usually perform many of the following tasks:
• Documenting all investigative processes.
• Interviewing suspects.
• Recommending actions in fraud cases.
• Gathering financial documents.
• Preparing evidence for presentation in court.

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How do you Start a Fraud Investigation?

If you want the opportunity to know you‘re making a real difference, this role could be for you.

They have been supporting customers, communities and businesses for over 320 years.

You could become a part of this journey and make a real difference to the Group‘s customers.

They have been supporting customers, communities and businesses in the world for over 320 years.

You could become a part of this journey and make a real difference to the Group‘s customers.

If you’re interested in supporting customers, communities and businesses then this role could be for you.

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Banking Fraud Investigator Job role:

The Fraud Investigation team investigates complex fraud events across Banking channels – every single day is different and variety is abundant.

The one thing that is constant is that the client remains at the centre of all investigations.

Subject matter expertise and strong analytic skills.

Aids to establish the point of compromise and root cause of fraud events.

How do you Start a Fraud Investigation?

Including tactical remediation of any control gaps.

As the Fraud Investigator, you‘ll be in a meaningful role, acting as the first line of defense against fraud.

You‘ll conduct simple and complex investigations into fraud events to establish root cause and assess responsibility for any losses.

You‘ll identify potential gaps in processes & controls as well as make recommendations to mitigate the risks.

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KEY ACCOUNTABILITY:

1.  Undertake a range of more complex technical support tasks e.g. data compilation, reconciliation, research and analysis and make recommendations for improvement to processes, procedures and systems
2.  Provide guidance on a range of technical queries, using own judgement and interpretation as required, to ensure the timely provision of high quality information and guidance
3.  Develop and maintain contacts across the business unit in order to identify customer requirements and provide appropriate support and guidance
   

   Banking Fraud Investigator

4.  Ensure that all work within the team is completed accurately and adheres to specified policies, processes and procedures and relevant external regulations where required
5.  Supervise and coach team members in their day to day activities ensuring their workloads are completed to the required standard, providing advice, guidance, direction and support as appropriate
6.  Where required, manage, motivate, develop and appraise team members
   

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   How do you Start a Fraud Investigation?

7.  Contribute to the development of administrative systems and processes to support the work of more senior colleagues
8.  Where appropriate, assist in the planning of projects, scheduling of implementations, maintenance of project plans, liaising with technical departments, users and other colleagues as required
9.  Demonstrate our clients core values and behaviours as an active team member
10.  Work is typically allocated and monitored on a timeframe in excess of one month
    

    How do you Start a Fraud Investigation?

11.  Experience in handling regulated advice complaints and experience of advising customers on regulated products or working in a regulated environment would be beneficial
12.  Strong knowledge on MS Office, will receive training on internal systems
13.  Attention to detail while working to defined productivity and quality targets
14.  An understanding of financial services products, and sales procedures together with an understanding of the complaints handling regulations applicable to our client and the FCA would be beneficial
15.  Ability to work closely and constructively with colleagues within a team/business area, sharing knowledge and best practices openly and willingly.