fcmb customer care number Lagos: There are lots of things to love about FCMB. Its no-frills user experience, the way it makes every transaction so simple, and its great customer service which ensures that any problems are resolved quickly and easily. But if there’s one area where FCMB could use a little work, it’s its telephone support services.
If you call their helpline, you may get lucky and get connected to a friendly agent who is knowledgeable and willing to help. Or you might just keep getting disconnected in a never-ending loop of voicemail prompts until you give up on ever speaking to another human again.
To be fair, this is not an uncommon problem with most financial institutions across Nigeria. And while we don’t know exactly why they have such trouble fielding calls from customers or resolving issues efficiently over the phone, we can at least give you some ideas where else you can go for help in case of an emergency…
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The 8 Best Phone Numbers for FCMB Customer Care and Service
FCMB is one of the most popular banks in Nigeria and has a strong customer base. Many people consider it one of the best banks to deal with, but that doesn’t mean it’s perfect. Everyone has room for improvement, and even FCMB needs help from time to time. If you have an FCMB account and need to get in touch with its customer service department, you’ll want to know what numbers to call so you can get assistance as soon as possible. The bank may not have a lot of accessible support options, but luckily you don’t have to go searching for them. Get all the information you need about contacting the bank and getting help with your account on this webpage.
FCMB Customer Care Helpline
The first thing you’ll want to do when you need to get in touch with FCMB customer service is look for a phone number you can call. The bank doesn’t offer a lot in the way of self-service support, so you’ll have to talk to a real person if you have questions. The good news is that you can call any time of day or night, including weekends and holidays. You don’t have to worry about finding an open branch or getting to a physical location because you can talk to someone over the phone. The bad news is that you’ll have to navigate a phone tree and then possibly wait on hold for a while before someone picks up. This is especially true if you call during a busy time of day. You can try using the online support options or visiting an in-person branch if you don’t want to wait.
FCMB Main Switchboard: 0800-2222-00
If you can’t find the specific phone number you need, start with the main switchboard number. You can use this number to get help with any account or service at the bank, and it can even be used to make deposits. You can use the switchboard number to report lost or stolen cards, as well as security breaches, which can be a good idea if you’re worried about someone stealing your information. You can also access account balances if you are trying to confirm if a payment was received. The main switchboard is available from 8 a.m. to 8 p.m. from Monday through Thursday, and 8 a.m. to 5 p.m. on Friday. The bank has a customer service message you can press if you reach an automated message or a voicemail box.
How to Make a Deposit Using the Android App
The FCMB Android app lets you make deposits using your camera or your keyboard. All you have to do is snap a picture of your cash or check, enter the amount, and select the account you want to use it to pay. It’s that easy. If you’re using a check, make sure you enter the date and amount correctly. The Android app lets you deposit checks as long as they don’t have any alterations or irregularities. You can also do mobile money deposits using the Android app. You can download the FCMB app from the Google Play Store. You have to have an account that’s eligible for mobile banking. You can click on the menu icon in the Android app and select the “Add New Account” option. Once you’re done with that, you can make deposits from the home screen by clicking on the “Deposit” icon. Select the account you want to deposit money to, and then choose the option to deposit cash.
How to Make a Deposit Using the iOS app
The FCMB iOS app lets you make both check and cash deposits. To make a check deposit, you have to open the app, select the account you want to deposit to, tap on the deposit icon, and then take a picture of your check. The app lets you deposit checks as long as they don’t have any alterations or irregularities. You can also do mobile money deposits using the iOS app. You can download the FCMB app from the App Store. You have to have an account that’s eligible for mobile banking. You can log in to your account and select the “Manage My Account” option. Once you’re inside the app, select the “Make a Deposit” option. Select the account you want to deposit money to, and then choose the option to deposit cash.
How to Check Balance on FCMB Android App
To get the balance of your account on the FCMB Android app, select the menu icon, select “Account Summary,” and then select the account you want to view. Once you’re inside that account, scroll down to the bottom of the page and click on the “Account Balance” option. You can also click on the account menu icon and select the “Account Summary” option to see your account balance. This is the same page you’d use to view your account balance on the FCMB website.
How to Check Balance on FCMB iOS app
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To check the balance of your account on the FCMB iOS app, log into your account, select the account you want to view, and then click on the “Account Summary” option. Once you’re inside that account, scroll down to the bottom of the page and click on the “Account Balance” option. You can also click on the account menu icon and select the “Account Summary” option to see your account balance. This is the same page you’d use to view your account balance on the FCMB website.
fcmb customer care number Lagos
How to make an Overdraft Using the Android app
To make an overdraft on the FCMB Android app, select the menu icon, select “Account Summary,” and then select the account you want to overdraft. Once you’re inside that account, scroll down to the bottom of the page and click on the “Make Overdraft” option. You can also click on the account menu icon and select the “Account Summary” option to see your account balance. This is the same page you’d use to make an overdraft using the website.
How to make an Overdraft Using the iOS app
To make an overdraft on the FCMB iOS app, log into your account, select the account you want to overdraft, and then click on the “Overdraft” option. You can also click on the account menu icon and select the “Account Summary” option to see your account balance. This is the same page you’d use to make an overdraft using the website.
What is an NSF Fee?
If you try to make a payment and your account doesn’t have enough money to cover it, that’s called an overdraft. If you have an overdraft on your account, you will be charged an NSF (no sufficient funds) fee. The amount of the fee depends on your account and the amount of your overdraft. FCMB charges a $99 NSF fee on top of the amount of the overdraft. If you try to make a payment but don’t have enough in your account to cover it, you should try to deposit money into your account as soon as possible. If the payment company hasn’t sent a notice of the NSF fee, you can dispute it. It’s a good idea to check your account as often as you can to avoid NSF fees.
fcmb customer care number Lagos
Conclusion
The best way to get in touch with FCMB is through the customer care helpline. You can also try using its website or app to get answers to your questions, but if you’re in a hurry or just want to talk to a real person, the phone is the best option. If you have an account with FCMB, make sure you know how to make deposits, check your balance, make an overdraft, and more. You’ll be glad you knew what to do when the time comes to use your account.