BusinessHABGotv customer care number Nigeria: Gotv also known as Great VENDORS never ceases to amaze its customers with excellent services. However, as every other company, it is not beyond reproach. Therefore, if you are a Gotv customer and in case of any issue or problem you cannot solve yourself, the best way to get assistance is by dialing the Gotv customer care number nigeria .
The article below contains all the necessary information regarding the Gotv customer service number Nigeria – including its general phone number, toll-free number, helpline number and websites. You can call on any of these numbers for assistance with your subscription or to report an outage.
Get help from this article to resolve your issues with general questions about your subscription or a specific outage. Also, we have listed the different ways to contact them and learn more about what they offer their customers. So keep reading!
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Gotv customer care number nigeria: the best way to get help
Gotv customer care number nigeria is a common problem for many customers. It’s frustrating to call the company and not be able to speak to anyone or get the help you need. But hopefully this blog post will change that for you, and you won’t have to Google “Gotv customer care number nigeria” ever again.
What is GOTV?
GOTV is an acronym for Global Open TV. It is a digital satellite television service provider in Nigeria. GOTV was founded in 2007 and has over a million subscribers. They are run by Nilesat, an Egyptian company that provides service to North Africa and the Middle East.
How to contact Gotv customer care?
If you have a problem with your account and need to contact GOTV customer care, try these tips:
- Call: +234 984 005 0300 (toll-free) – Hours: 09:00-18:00, Monday-Friday
- Email: support@gotv.com.ng (Only available during office hours)
- Write a letter to: GOTV, Plot 643, Onuora Street, Victoria Island, Lagos, Nigeria
- Contact them through their Facebook page or Twitter account (but be aware they may not respond immediately)
- If you don’t find a contact number or email address listed, try tweeting @GOTVHelp, and they should respond.
Why is it so hard to get through to Gotv?
Gotv customer care is difficult to reach because they don’t have the infrastructure to handle the number of customers they have. Their customer service agents may be dealing with hundreds of calls at once, and they may not have enough equipment to handle the load. That said, it is important to try to get your issue resolved as soon as possible. If you wait too long, you may end up paying for services you didn’t use, or your account may be cancelled altogether.
What to do if you get a recording or no answer from Gotv Customer Care?
If you call GotV customer care and get a recording, try again later. If you are calling during normal business hours and still get a recording, you have a few options:
- Call back during a different time of day.
- Try emailing or writing a letter to them (see above for contact info).
- Use Twitter to contact them.
- Try to find out what is happening in your area. If there was an earthquake, flood, or some other natural disaster, they may be very busy dealing with that.
- Try contacting them again in a few days, and if you still get a recording, keep trying.
Which service does GotV offer and what is the cost of their services?
You can choose one of two subscription plans to get digital TV and access to the GOtv app. You can also add internet service.
The Standard Plan costs N3599 per month and includes the following:
- Over 60 channels
- Free activation of one GOtv box
- Free installation of one GOtv box
- Free installation of one GOtv decoder
- Free installation of one GOtv mini decoder
The Premium Plan costs N4999 per month and includes all of the above, as well as the following:
- Free installation of two GOtv boxes
- Free installation of two GOtv decoders
- Free installation of two GOtv mini decoders
Should you subscribe to GOTV Nigeria’s services?
- If you only have the Standard Plan, you might want to wait until the end of the billing cycle and cancel the service. You may be able to get the Premium Plan for the same price.
- If you have the Premium Plan and want to cancel, you may want to wait until the end of the billing cycle. You may be able to downgrade to the Standard Plan for the same price.
- If you have the Standard Plan, you may not want to upgrade, as the price for the Premium Plan is almost double the price of the Standard Plan.
- If you have the Premium Plan, you may want to downgrade to the Standard Plan. The price difference will be minimal.
- You should subscribe if you want to watch digital TV. If you don’t want digital TV, you can still use the GOtv app.
Final words
If you want to watch digital TV and use the GOtv app, you will need to subscribe to GOTV. You may want to wait until the end of the billing cycle to see if you can get a better deal.
If you want to subscribe to GOTV, be sure to do it as soon as possible, as they will probably run out of subscriptions quickly. Thanks for reading our article on Gotv customer care number nigeria!
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