Business Time Management in Nigeria: In most surveys that we conduct, Average Handling Time (or AHT) is the most common metric that contact centres use to measure efficiency. It is easy to measure and widely available. We had a fantastic response to our request for ways to help to reduce AHT. In fact, we had […]
Tag: How do you manage a small business?
5 Top Business Checkup Tips
Business Checkup Tips: Let’s be fair, business ideas are easy to come by. There are very few people that haven’t, at some point in their lives, said: “I should start a business doing that”. Technology and the internet have only served to increase potential start-up, Opportunities for anyone with a computer and an internet connection. How […]
5 Top Business Checkup Tips
Business Checkup Tips: Let’s be fair, business ideas are easy to come by. There are very few people that haven’t, at some point in their lives, said: “I should start a business doing that”. Technology and the internet have only served to increase potential start-up, Opportunities for anyone with a computer and an internet connection. How […]
56 Top Business Time Management Tips
Business Time Management in Nigeria: In most surveys that we conduct, Average Handling Time (or AHT) is the most common metric that contact centres use to measure efficiency. It is easy to measure and widely available. We had a fantastic response to our request for ways to help to reduce AHT. In fact, we had […]