Business Time Management in Nigeria: In most surveys that we conduct, Average Handling Time (or AHT) is the most common metric that contact centres use to measure efficiency. It is easy to measure and widely available. We had a fantastic response to our request for ways to help to reduce AHT. In fact, we had […]
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56 Top Business Time Management Tips
Business Time Management in Nigeria: In most surveys that we conduct, Average Handling Time (or AHT) is the most common metric that contact centres use to measure efficiency. It is easy to measure and widely available. We had a fantastic response to our request for ways to help to reduce AHT. In fact, we had […]