Uber customer service: Uber currently offers a “Scheduled Rides” features to some users that allows you to order an Uber up to 30 days in advance, ensuring that you get to where you need to be on time. To use Scheduled Rides, sign up for the service, select UberX from the map and enter a pickup time, date, and location. The trip will be scheduled and be listed for you to review. You can also use Uber’s regular services to book a ride to work, although you will need to allow extra time for irregularities in car availability. Keep in mind, Scheduled Rides is not yet available in all areas that Uber services.
Sign up for the Scheduled Rides feature. Enter your email linked to your Uber account and click “Sign up”. If you are in an area where Scheduled Rides are available, the option will appear in the Uber app interface.
- This feature is currently in early access and may not be available in all areas that uber currently services.
- You can get more specific detail on how setup and use Uber
Uber customer service
Open and sign into the Uber app. Tap “Sign in” at the splash screen and enter your email and password, then tap “Sign in” again.
- If you do not have the Uber app on your phone you can download it from the App Store or Play Store.
Select UberX from the list of services. Different Uber services are listed at the bottom of the screen. UberX is located on the left.
- Currently, scheduled rides can only be used for UberX. Integration with other Uber services is still to come
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Uber customer service
Tap “Schedule a Ride”. This button appears above the Uber services after selecting UberX. You will be taken to the Schedule New Trip page.
- If the button does not appear then Scheduled Rides may not be available in this area.
Enter your location into the pickup field. The pickup field appears below the Time/Date field.
- You can also set the location/destination by dropping the location pin and entering a destination address before tapping “Schedule a Ride”.
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Uber customer service
Tap “Schedule UberX”. You will be taken to the Trips page. Your scheduled ride will appear in the “Upcoming” tab.
- Uber will send you a reminder the day of the trip as well as notify you when the ride is on its way.
- You can schedule multiple trips in advance, but currently there is no way to set up recurring trips.
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Uber customer service
Cancel a scheduled trip. Tap the “Upcoming” tab on Trips page, then the “Edit” button (pencil icon) on the right of a scheduled trip. Tap “Cancel Trip” on the details page.
- A can trip can be cancelled at any time before a car is dispatched to pick you up without a cancellation fee.