Dispatch Rider Door/Door: Selling door to door can be a difficult and intimidating way to conduct business.
Still, in many instances it is the best way to bring certain products and services to people’s attention.
If you have the right approach, you can increase your chances of success.
And maybe even find some enjoyment in the process.
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Dispatch Rider Door/Door
1. Know the business description
A Dispatch rider delivers items to customers by verifying orders; inventorying stock; arranging transportation. The dispatch rider will be responsible for outdoor and indoor delivery, sending & collecting of official documents, materials, packages and bulky items etc as needed.
2. Know their duties and responsibilities
Dispatch Rider job description should contain a variety of functions and roles including:
- Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
- Responsible for contacting customers to verify delivery address.
- Responsible for picking up items and delivering them safely to customers on time.
- Responsible for collecting monies for bought items upon delivery to the customer.
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3. Meet the requirements / skills / qualifications
Dispatch Rider job description should include these common skills and qualifications:
- A minimum of Secondary School Leaving Certificate
- Proven experience as a dispatch rider or relevant position.
- Familiarity with relevant routes.
- Must enjoy motorcycling and be a skilled rider.
- Ability to communicate, read and write.
- Organizational and multitasking abilities
- Ability to work under pressure
- Have good numeracy skills for delivery and expenses records.
- Polite and able to get along with people.
4. Meet the Education & Experience
- A minimum of Secondary School Leaving Certificate.(SSCE)
- Proven experience as a dispatcher or relevant position.
- Must enjoy motorcycling and be a skilled rider.
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5. Dress appropriately.
You need to look presentable to the customers you want to reach.
In most cases, wearing a tie looks much better than jeans and a t-shirt.
You will be walking around in these clothes, so they do need to be comfortable.
- Don’t overdo your clothing. A new, finely tailored suit can be somewhat intimidating.
- Especially if it makes you look incredibly out of place in the neighborhood you are walking through.
6. Pick the right time to go selling.
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7. Knock on the door or ring the doorbell.
Dispatch Rider Door/Door
8. Start with a greeting.
Avoid your sales pitch at first. A simple, “Hello, how are you today?” treats each person as an individual rather than just a potential customer. You want the person to trust you and want to talk to you.
- Observe your surroundings when approaching the door and gather hints on the customer’s interests to help break the ice.
- Tweak your introduction from time to time to keep things fresh. It can be easy to fall into a rut, and act like you are reading prepared remarks rather than talking to someone.
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9. Be friendly and confident.
You aren’t just selling a product, you are selling yourself as a trustworthy representative of the company you work for.
Potential customers should want to invite you in for more information.
It’s always better to smile and make eye contact as much as possible.
10. Be persistent and patient.
Most doors you knock on will not want to talk to you.
Don’t get discouraged by people saying no.
You aren’t looking for everyone to buy your products, just the people who are interested.