22 How to Start Door to Door Electronic Maintenance Services

Door to Door Electronic Maintenance Services: Technological tools are used in the everyday life of average Nigerians. And as these tools are used, there will be need to repair them.

It is cheaper to maintain installation and infrastructure than to replace it.

There are huge opportunities in Nigeria for businesses that offer maintenance services for mechanical.

Air conditioning, electrical, plumbing, and other facilities.

Door to door can be a difficult and intimidating way to conduct business.

Still, in many instances it is the best way to bring certain products and services to people’s attention.

If you have the right approach, you can increase your chances of success.

And maybe even find some enjoyment in the process.

1. Dress appropriately.

You need to look presentable to the customers you want to reach.

In most cases, wearing a tie looks much better than jeans and a t-shirt.

You will be walking around in these clothes, so they do need to be comfortable.

Don’t overdo your clothing. A new, finely tailored suit can be somewhat intimidating.
Especially if it makes you look incredibly out of place in the neighborhood you are walking through.

2. Pick the right time

During the work week, most people are at home and willing to answer their door between the hours of 5:00 and 9:00 pm.

You may get people at home during traditional 9:00 am to 5:00 pm work hours, but not as many.

Early in the morning is not good, as many people up and about are looking to go to work, not listen to a sales pitch.

Door to Door Electronic Maintenance Services

3. Knock on the door or ring the doorbell.

Step away from the door after knocking. It’s less intimidating and respects personal space.

4. Start with a greeting.

Avoid your sales pitch at first. A simple, “Hello, how are you today?” treats each person as an individual rather than just a potential customer. You want the person to trust you and want to talk to you.

Observe your surroundings when approaching the door and gather hints on the customer’s interests to help break the ice.
Tweak your introduction from time to time to keep things fresh.
It can be easy to fall into a rut, and act like you are reading prepared remarks rather than talking to someone.

5. Be friendly and confident.

You aren’t just selling a product, you are selling yourself as a trustworthy representative of the company you work for.

Potential customers should want to invite you in for more information.

It’s always better to smile and make eye contact as much as possible.

6. Be persistent and patient.

Most doors you knock on will not want to talk to you.

Don’t get discouraged by people saying no.

You aren’t looking for everyone to buy your products, just the people who are interested.

Door to Door Electronic Maintenance Services

7. Get the best outfit to wear

A fancy suit- you want to look your best.

A t-shirt and jeans- you want to be comfortable.

Clothes that are appropriate for the neighborhood- you don’t want to look out of place.

Clothes that you bought at a nearby store- you want potential customers to know you care about the neighborhood.

8. Know your business well.

You need to be sure you know everything there is to know about what it is you are trying to display.

And answer any and all questions that your potential customers have.

This is true whether you selling a company’s “top of the line” merchandise.

Or you just want to get some extra cash for homemade items.

This will allow you to explain the product on a personal level. You don’t want to dive right into the bullet points. Instead, let your customer know how this will benefit their life.
Be honest about what your product can and cannot do. You won’t always have a good answer to a customer’s question, but don’t make promises your product can’t keep. Instead, try to turn the conversation back towards your product’s strengths.

Read also: 33 How to Build your Entrepreneurial Future in Nigeria

Door to Door Electronic Maintenance Services

9. Have a quick, precise introduction as to who you are and why you are there.

You have a very short window of time to capture a buyer’s interest in your product.

Keep this introduction casual. You don’t want to come off as overly animated.

This is an in-person presentation, not a goofy television commercial.

You can say something like, “I’m (your name), and I’m visiting your neighborhood to inform people about (your product or service). Let me show you what I’ve got.” Get to the point quickly, so you don’t waste time talking to a customer who isn’t interested.

10. Establish your authenticity.

Sadly, many scams use door to door salesmen to snare victims.

And some areas ban and issue fines for some unsolicited sales as a result.

So you may want business cards or something tangible to prove that you a verified sales representative for an actual company.

If you are working independently, you will want some of your product with you, and be willing to sell right away.

Read on: 9 How to Promote Fish Farming Business in Nigeria

11. Pay attention your customer.

Pick up hints in tone and body language that indicate interest in you or your product.

Interested people tend to maintain eye contact, lean forward, or tilt their head when you talk.

Give them a chance to talk, ask questions.

Or offer suggestions about how they might be interested in using your product.

If the conversation starts to drag, move on to discussing the product.

If the customer is not showing any signs of interest, thank them for their time, and move on to the next door.

Keep an eye out for negative body language as well.
Crossed arms or eyes looking elsewhere indicate the person is not interested, or is trying to keep you at a distance.

Door to Door Electronic Maintenance Services

12. Demonstrate the service.

If a person seems interested, but not yet willing to buy, offer to show them the product and how it works.

If the person at the door expresses interest, say, “let me show you,” rather than, “can I” or “may I.” Those phrases open a window for the person to say no.

It also looks pushy, like you are trying to force your way into someone else’s house.

Trust your product to work. Don’t offer excuses before you show what it does or can do. You need to demonstrate that what you are selling is quality and worthwhile.
Showing your product also gives the customer a chance to think about how it might be useful to them. Encourage them to describe their needs, and answer any questions.

13. Show a potential customer the value of your services

Offer to give them a demonstration.

Be thorough and honest in your explanation of the product.

Give the customer suggestions about how they could use your product.

Establish the authenticity of your sale with a business card or the product itself.

All of the above.

14. Learn the common negative responses.

Chances are that after going to a bunch of houses, you will hear certain similarities in disinterest.

Keep an eye out for these basic themes, and prepare answers.

You may not always get past them, but you will be prepared to address some early concerns.

A negative buyer can still be open to persuasion.
Don’t see those negative responses as refusals, but as opportunities to give more information.

Door to Door Electronic Maintenance Services

15. Focus on your benefits.

Your potential customer needs to know that what you are selling will give them something they want.

You should know the difference between a “benefit” and a “feature.”

A feature is something your product does, such as a vacuum that picks up more dirt than its competitors.

A benefit is what you get from that feature.

For that vacuum, the benefit would be a cleaner, healthier home.

16. Be positive about your business.

If your potential customer seems unwilling to buy, let your enthusiasm guide them.

If they can’t believe that you like or believe in your product, why should they?

Door to Door Electronic Maintenance Services

17. Offer to provide more information.

Most people will not want to stand in their doorway for too long.

So if there is an opportunity to talk further.

They will generally invite you inside.

If possible, try to get contact information.

With that, you can always offer to come back or call at another time.

If you have fliers, business cards, or other printed materials with your contact information.
This is a good moment to pass them out. If you don’t have any, it might be good to get some.

Read also: 14 How to Set-up Catering Equipment Rentals Business in Nigeria

18. Pay attention to clear rejections.

If a person gives you a direct “No” in response to your offers.

Thank them for their time and move on to the next house.

There is no benefit to pushing that person any further.

Door to Door Electronic Maintenance Services

19. In which of the following situations should you leave and move on to the next customer?

If the customer expresses confusion about your product.

If the customer doesn’t immediately invite you inside their home.

If the customer directly says “no” to your offers.

If the customer mentions that they don’t know how they could use your product.

20. Get some examples of door to door introductions

“Hi, how are you?” Wait for response and reply appropriately “My name is ____, I’m in the area today because there’s been a high demand in the community for ____ . We did a leaflet drop about a month ago, did you happen to see it? … No? Haha probably fired in the bin eh?!” (Get them smiling) “That’s no problem, that’s why I’m here. My job today is to let all the homeowners in the community know how our product works. (Very brief and vague description) Are all the decision makers home at the minute?” Yes – “Perfect, it only takes a few minutes to run through so I can pop in and explain it to you” No – “No problem I’ll be in the area until about 9pm, what time would be best?”. Get their contact details and call back when they say it’d be fine. Also learn to leave well alone those who wish to be left alone.

21. Gain more confidence

I always find that when you dress for success, you radiate success.

You look good you feel good.

In door to door sales, it is very important to maintain a positive attitude.

Unfortunately, you will run across people who are just unhappy.

Do not take it personally. That person doesn’t know you and you are only doing your job.

And there are many people out there who will be happy to see you.

22.Door to Door Electronic Maintenance Services

Make sure to use a slow, pleasant tone that is loud enough for a potential customer to hear.
Going door to door can feel unnatural at first. The more practice you get, the more comfortable and you will become.
If someone displays interest, but can’t talk to you at that moment, get some contact information, or ask if they will be around at a later time.
Set reasonable expectations. This will prevent you from getting too discouraged if sales aren’t going well. If you are selling for another company, this can help prevent you from over promising or under delivering on your sales projections.

Conclusion

Complimenting on the appearance of the opposite sex is inappropriate.
Always use the sidewalks while roaming about. If there are none, walk as far off the street as possible.
Do not enter fenced in houses. Animals hate soliciting more than people do.

Door to Door Electronic Maintenance Services

1. Dress appropriately.

2. Pick the right time

Door to Door Electronic Maintenance Services

3. Knock on the door or ring the doorbell.

4. Start with a greeting.

5. Be friendly and confident.

6. Be persistent and patient.

Door to Door Electronic Maintenance Services

7. Get the best outfit to wear

8. Know your business well.

Door to Door Electronic Maintenance Services

9. Have a quick, precise introduction as to who you are and why you are there.

10. Establish your authenticity.

11. Pay attention your customer.

Door to Door Electronic Maintenance Services

12. Demonstrate the service.

13. Show a potential customer the value of your services

14. Learn the common negative responses.

Door to Door Electronic Maintenance Services

15. Focus on your benefits.

16. Be positive about your business.

Door to Door Electronic Maintenance Services

17. Offer to provide more information.

18. Pay attention to clear rejections.

Door to Door Electronic Maintenance Services

19. In which of the following situations should you leave and move on to the next customer?

20. Get some examples of door to door introductions

21. Gain more confidence

22.Door to Door Electronic Maintenance Services

Conclusion

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