Learn the components of conflict resolution.

A customer service agent will need to be a problem solver.

Know how to collect information and resolve the customer’s problem while staying within a company’s standards and procedures.

• Practice treating everyone with a friendly, calm, and respectful demeanor.
• Part of your job will be to talk with people who are angry, irrational and rude.
• You will need to remain professional and diplomatic and know how to handle irate customers.

Getting a Job as a Livestock Agent

Put together a resume that reflects your experience.

It should include any positions you have had that required you to deal with customers, answer phones and answer questions.

Respond to job listings you find online and in your local ne£wspaper.

Sites that include companies hiring for customer service positions include CareerBuilder, Monster, SimplyHired, and Indeed.

What do livestock agents do?

Livestock agents often act as a liaison between a seller and their clients to facilitate the purchase of livestock. While their responsibilities may vary based on the agricultural industry in their area, these professionals typically have the following duties:

• Identify opportunities to purchase livestock and visit farms to evaluate the condition of animals for sale

• Assess the value of livestock and negotiate prices with sellers to get the best deal for their client

• Assist with preparing contracts and answering clients’ questions about the sales agreement

• Arrange the transportation of animals to their clients

• Communicate with clients to understand their livestock needs and make recommendations on purchases

• Follow market trends and stock prices to stay updated on current conditions

• Attend auctions to buy and sell livestock for their clients

• Maintain purchasing records and prepare sales reports for their company or agency

Livestock Agent

Sign up with a staffing agency.

You can find temporary or permanent customer service jobs with staffing agencies.

There might be smaller localized staffing agencies in your area as well.

Learn how to network.

Get to know professional people by attending job fairs, training sessions, and community events. You might meet people who know of job opportunities.

Work with placement or career offices at your school.

If you are a recent high school graduate, you might be able to get some guidance when it comes to job hunting.

Community colleges often place their students with companies who are hiring as well.

Livestock Agent

Look for a customer service position working from home

Many companies are reducing their overhead costs and allowing their customer service agents to do their jobs from home.

• Ensure you have the necessary equipment. You will need a computer with an Internet connection and a landline phone.
• Seek opportunities for virtual customer service jobs with companies such as hotel chains, home or online shopping networks, healthcare agencies, and other corporations.
• Check general career search agents such as Monster.com and Indeed, and look for specialized sites that promote work at home positions and include customer service agent jobs.

Livestock Agent

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