BusinessHABMaids/Housekeeping Cleaner: Housekeepers are employed either in a private home or in a commercial environment such as a hotel.
Duties will vary according to the employment environment.
But the basic tasks and skills required to perform the housekeeping job remain the same.
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Maids/Housekeeping Cleaner
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A housekeeper is employed in a variety of places.
Such as hotels, private households, hospitals.
Or other establishments that need multiple tasks of light cleaning.
They may work at multiple locations for various clients.
In a given day or work at one location.
Those in this career are also sometimes called house cleaners.
Maids, breakfast and room attendant, housekeeping aide.
Housekeeping laundry worker, and room cleaner.
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Maids/Housekeeping Cleaner
Education and training:
- Typical entry-level education: No formal educational credential
- Work experience in a related occupation: None
- Typical on-the-job training: Short-term on-the-job training
Know the General Purpose
To maintain a clean, sanitary, comfortable and tidy environment.
For either private households or commercial establishments.
Basic Job Description:
Perform any combination of light cleaning duties.
To maintain private households or commercial establishments.
Such as hotels, restaurants, and hospitals, in a clean and orderly manner.
Duties include making beds, replenishing linens.
Cleaning rooms and halls, and vacuuming.
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Maids/Housekeeping Cleaner
A housekeeper cleans spaces and must complete tasks such as vacuuming.
Emptying the trash, dusting, sweeping.
Mopping floors, doing dishes, and a variety of other tasks.
They may be required to use disinfectants or use steam operated sterilizers.
If working in a healthcare setting.
They would also meet any sanitation standards that are in place.
They may be required to move furniture or equipment in order to clean.
As well as carry items such as linens, towels, cleaning supplies, and trash.
Maids/Housekeeping Cleaner
Depending where they work.
They may also need to change any used bed linens and replace them with clean bedding.
In the bathroom, they would be responsible to remove any used towels.
And replace those with clean towels as well.
Some private households may ask for additional duties to be done.
Such as washing dishes, doing light ironing, or even laundry.
Additionally, housekeepers would report any safety hazards to their employer.
What Maids and housekeeping cleaners Do
Perform any combination of light cleaning duties.
To maintain private households or commercial establishments.
Such as hotels and hospitals, in a clean and orderly manner.
Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
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Job Duties and Tasks
1. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
2) Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
3) Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
4) Care for children and/or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
Maids/Housekeeping Cleaner
5) Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
6) Purchase or order groceries and household supplies to keep kitchens stocked, and record expenditures.
7) Run errands such as taking laundry to the cleaners and buying groceries.
8) Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
Dust and polish furniture and equipment.
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Maids/Housekeeping Cleaner
10) Keep storage areas and carts well-stocked, clean, and tidy.
11) Polish silver accessories and metalwork such as fixtures and fittings.
) Remove debris from driveways, garages, and swimming pool areas.
13) Replace light bulbs.
Maids/Housekeeping Cleaner
14) Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
15) Sort clothing and other articles, load washing machines, and iron and fold dried items.
16) Sort, count, and mark clean linens, and store them in linen closets.
17) Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
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Maids/Housekeeping Cleaner
18) Assign duties to other staff and give instructions regarding work methods and routines.
19) Request repair services and wait for repair workers to arrive.
20) Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests’ rooms.
Maids/Housekeeping Cleaner
21) Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
22) Hang draperies, and dust window blinds.
23) Move and arrange furniture, and turn mattresses.
24) Observe precautions required to protect hotel and guest property.
And report damage, theft, and found articles to supervisors.
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Maids/Housekeeping Cleaner
25) Plan menus, and cook and serve meals and refreshments.
Following employer‘s instructions or own methods.
26) Prepare rooms for meetings, and arrange decorations.
Media equipment, and furniture for social or business functions.
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Maids/Housekeeping Cleaner
27) Take care of pets by grooming, exercising, and/or feeding them.
28) Wash dishes and clean kitchens, cooking utensils, and silverware.
29) Answer telephones and doorbells.
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Maids/Housekeeping Cleaner
30) Performs varying degrees of complexity in cleaning processes.
Demonstrates proficiency related to daily service, check-out, deep cleaning.
And special project cleaning assignments based on Lodging program cleaning standards.
31) Vacuums, sweeps, and mops floors; dusts, polishes, cleans, and moves furniture.
32) Removes trash, places in dumpsters, and replaces liners.
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Maids/Housekeeping Cleaner
33.Places proper number of amenities in room to include consumables/non-consumables.
Linen, kitchen, and bathroom.
34. Removes and replaces bed linen, inspects mattresses.
And pull-out sofas, and moves/re-positions beds upon guest checkout, weekly, or at a guest’s request.
35. Cleans walls, doors, ceilings, stand-up/ceiling fans, light fixtures.
Exterior of air vents, windows, sills, tracks, blinds and curtains.
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Maids/Housekeeping Cleaner
36.Cleans coffee makers, ice buckets, beverage kits, refrigerators.
Stove tops, cookware, utensils, cutlery, cups/glasses, plates, sinks.
Counters, ovens, ranges, cupboards, drawers, and microwaves.
To include proper programming of its respective clock/time.
37. Ensures dishwashers are clean and in working condition.
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Maids/Housekeeping Cleaner
38. Cleans vanities, mirrors, hardware, cabinets/shelving.
Toilets, bath tubs/shower stalls, tile, and bathroom exhaust fans.
Replaces bathroom terry and linens to include shower curtains.
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39.Cleans irons, removes excess water and replaces as necessary.
Cleans ironing boards and replaces covers as necessary.
Cleans and ensures proper functionality of luggage racks.
And ensures proper numbers of clean male/female hangers are available in closets.
40.Cleans washers and dryers and ensures machines are operational.
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Maids/Housekeeping Cleaner
41. Ensures in-room guest directories are clean and organized, TV’s are clean.
And programmed to proper channel and volume.
Alarm clocks are properly programmed with back-up battery.
And in-room phones are clean, properly programmed, and in working condition.
42. Cleans common area spaces to include vending rooms and ice machines.
Laundry rooms, elevators, break rooms, walkways.
Korridors, stairwells, office spaces, lounges, storerooms and storage spaces.
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Maids/Housekeeping Cleaner
43. Performs deep cleaning as required by program standards.
Example on a scheduled basis.
And upon check-out of guests in “pet friendly” rooms.
And in rooms that had an ADA service animal.
Which includes, but is not limited to: defrosting the refrigerator.
Cleaning windows (inside and out), replacing and/or cleaning drapes.
Moving furniture and cleaning normally hidden areas.
Carpet cleaning (shampoo and/or spot treatment).
Cleaning walls/woodwork, and other such tasks.
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Maids/Housekeeping Cleaner
44.Counts, sorts, inspects, and prepares linen for operational use.
45. Applies Blood Borne Pathogen criteria to determine potential safety concerns.
Related to contaminated linens and applies appropriate NGIS protocols during daily service activity.
46.Completes maintenance requests for items broken, defective, or in need of replacing.
47.Performs basic, routine maintenance on vacuum cleaners.
By cleaning all areas and replacing filters as necessary.
Maids/Housekeeping Cleaner
48. Maintains the cleanliness, inventory, and organization of housekeeping carts and linen carts.
49. Reports any damages or valuables.
Example large amounts of cash, jewelry.
Or confidential/sensitive information left out in the open by guests to the Supervisor.
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Maids/Housekeeping Cleaner
50.Reports any activity that appears unsafe, illegal, or suspicious to the Supervisor.
51. Interacts professionally with guests and other team members.
Displays a positive attitude, utilizes effective communication skills.
And assists guests to include answering questions concerning hotel facilities.
And provides information about on base and local attractions.
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Maids/Housekeeping Cleaner
52. Communicates with the front desk when identifying lost.
And found items by annotating all relevant information.
To facilitate retrieval of the item for that specific guest.
53. Maintains key control for assigned key.
And reports any issues immediately to the Supervisor.
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