Jes foundation repair: JES Foundation Repair, a Groundworks Company, is growing rapidly and seeks a proven workers.
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1. What is a startup?
A startup is is a company or venture launched by an entrepreneur or group to bring a product or service to market with the goal of developing it to a scalable economic model. A startup is at the most initial stage of business development, so it rarely has a complete and comprehensive business plan and may not have the critical funding to move forward. The term startup also often represents a technology-based company with high growth potential.
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2. What should you know before joining a startup?
Startups are often fascinating and real opportunities, and many globally recognized brands began as one. Startups are generally less risky than they were in the past, though finding success can still be challenging, so it’s important to recognize the allure of a startup may not result in high profits.
Startups also often have a unique atmosphere, where those who like less structured and fast-paced environments can find workplace satisfaction. People often join a startup to grow with the company from its beginning stages, though it can require you to sacrifice time, energy and money initially.
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3. Get the Job Description
- Serve as JES’s customer advocate and insure that, at ALL TIMES, JES is fully engaged and connected with our customers.
- Support Production Manager and Superintendents with job costing, scheduling and day to day operations office support.
- Work closely with Production, Call Center, Field Sales, Production, and Sales Operations to provide JES customers with direct to homeowner assistance and customer service, insuring the customer’s experience with JES is very positive.
- Communicating and working with Accounting and Human Resources to deal with the day to day needs of employee administration support such as hiring and timekeeping.
- Manage Production Administrative support team.
- All other duties as necessary.
4. Meet all their Qualifications
- Post high school education, technical degree and 2-4 years of work experience with direct customer service and interaction preferred.
- Ability to process information and take detailed notes.
- Ability to communicate clearly with customers (internal & external) using courtesy, tact and diplomacy.
- Be a problem solver and strongly interact with all departments to rapidly deal with customer concerns, problems.
- Ability to work varied hours/days, or extended hours as business dictates including evenings and weekends as needed.
- Track and monitor progress and improvements and report routinely to Production Team and General Manager and Executive.
- Capable of handling multiple customer interactions and insuring thorough follow-thru and resolution of any issue or problems.
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5. Ask questions
It is helpful to ask questions during any job interview, though even more understandable and often expected for one at a startup, particularly for questions about financials. Founders often start a company with little capital or use personal finances. Here are some examples of straightforward questions to ask:
Have you done market research to prove the viability of the startup?
Is there potential to make money with this service or product?
What is the customer base?
Is this startup pre- or post-revenue?
What is its current source of capital?
What is its future source of funding?
What is its burn rate?
Does the startup have funds to pay employees on time?
What are your skills and backgrounds as founders or executives to make this startup a success?
What are your hiring strategies to diversify skills and experience to ensure success?
Evaluate the answers you receive and be analytical when evaluating the financial upside or potential risk. A realistic outlook on a company’s level of success helps manage expectations.
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6. Do research
Consider reading about the founder’s academic and work experience, skills, connections and past successes or challenges to help understand their vision and level of commitment. You can also look at other employees at the startup to see if they left established, well-known companies to join the team. Online articles, investor perspectives or reviews are also valuable for indicating the startup’s likelihood of success. If possible, visit to the company or do a contracted project before committing to help get a realistic preview of what your work life will be like.
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7. Seek advice
Consider consulting with professionals in your life and get guidance from mentors or those with startup experience. Insights, positive or negative, from those you respect can help you analyze your decision. You can review your offer or contract with an attorney, business coach or a respected colleague to understand terminology and verbiage often used in startup agreements.
8. Know your motives
You can ask yourself what you hope to gain from joining a startup, whether it’s to broaden your managerial experience, improve your resume or to be part of a unique culture. Motivations can vary, and reflecting on yours can help identify the right opportunity. Also consider what makes you an attractive candidate and what you can add to the company culture.
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9. Trust yourself
Consider the way you feel during the recruiting and interviewing phase. If you continue to be confident throughout the experience, it might be the right opportunity for you. Pay attention to verbal and nonverbal indications and measure the amount of transparency shared with you.
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10. Be flexible:
Life at a startup can move fast and you may often have to adjust plans, sometimes with little or no notice. It can require working odd hours, taking calls during personal time or meeting challenging deadlines.
11. Continue to work hard:
Give thoughtful consideration in your career approach or management style and put in effort to make the company successful.